Quick overview

• Ways to experience: Choose from standard day passes, family packages, or seasonal tickets.
  
• Additional access: Some tickets include fast track entry to selected attractions.
  
• Unique experiences: Seasonal events and themed zones are available on select days.
  
• When to book: Peak season, weekends, and holidays have high demand. Book in advance.
  
• Good to know: Most visits last 4–6 hours, and on-site facilities and safety guidelines apply.
  
• Best upgrade: Opt for fast track or VIP package for enhanced convenience.

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Things to know before booking your ... tickets

Booking window

Tickets often become available several weeks in advance. Popular time slots may sell out 3–4 weeks before the visit (As of 2023‑10‑24). It’s advisable to book early to avoid extended waiting times.

What’s included

Standard entry covers the main areas and permanent collections. Self-guided options with audio support are available, while select upgrades provide language assistance and access to extra zones.

Entrances & flow

Entry occurs through the main entrance where security checks can take 10–30 minutes. Be prepared for possible routing adjustments during busy periods due to crowd levels.

Ways to explore

Tickets grant unscheduled access, allowing you to explore at your own pace. For a smoother experience with enhanced routing and language support, consider a guided upgrade. Recommended experience directly addresses common delays.

Policies & rules

Tickets are valid for single entry only. A matching ID and voucher are required at the gate. All purchases adhere to the stated cancellation and non-transferability rules.

Tips & guidelines

• Wear comfortable swimwear and a UV-protective hat since frequent water splashes and strong sun exposure may occur. Consider quick-drying fabrics and secure swim accessories.
  
• Choose water shoes or sandals with anti-slip grips to navigate wet surfaces safely. These provide stability on damp pavements and pool decks during your visit.
  
• Pack a waterproof case for your phone, camera, and valuables to protect against accidental splashes. This helps keep your gadgets secure throughout the day.
  
• During summer, temperatures can be high and humidity intense. Bring extra water, sunblock, and a cooling towel to stay comfortable during outdoor water activities.
  
• Follow posted safety guidelines and listen to staff instructions. Staying aware of your surroundings ensures a secure experience in busy water environments.