Had the 5 day travel card. Worked very well. Absolutely reliable. Together with an App (Metro) and google map no problem to get proper orientation.

Valid in most transportation, easy

Very convenient and easy trains were on time.

Super hotel with top staff!

How easy it was to acquire the tickets and then to validate them.

Easy and useful, easy to get and accessible. I booked the 72 hrs card and it was the best deal for transportation in Barcelona

I had a little difficulty the first day finding the office to pick up the booked ticket, then otherwise nothing to say. It had been more than 20 years since I had been back there and I found several changes, for the better of course. Too bad about the works on "La Rambla" that created several inconveniences.

The map worked everywhere exactly as described! I used it for 5 days on all the routes : Metro, Bus, Train, Tram and I had no problems anywhere!The only thing to know is that the daily card expires at 00:00 and not from the time when you start the card , i.e. from 13:00-13:00!

Unrestricted use of transportation and the availability of staff in converting tickets close to the office closing time. It might be better not to have to convert them but to be already active dakl'online

It is a very useful card because it allows you to use all public transportation in the city without always having to buy a ticket. I don't understand why it doesn't include night buses, though, and that is a flaw in the card

We were able to pick up our tickets at the tourist information desk at the airport. The nice man at the counter gave us a map of Barcelona and showed us which means of public transport we could use. The transport network is very well developed and timed. All the metros, streetcars, buses and associated stations were super clean and well maintained. What I would like to mention explicitly is that the cable car to Montjuïc is not included, as this is operated by a private company. However, there is a public cable car that goes up and back down.

The card works fine, my daughter and im enjoyed the trip and had no problem using the card at all. Staff as far as their service (metro, train, bus etc) was very friendly and willing to explain. What is unfortunate is that converting the digital card to the required paper copy is possible in limited places. But once this is done it works petfect.

We bought a hola barcelona travel card through headout. To activate it we went to the tourism office at the airport but there they could not find our data. After 15 minutes of searching and sighing we finally got our travel card. So the organization and activation could be better. We were very satisfied with the travel card itself.

The ability to be able to move freely without the hassle of always having to buy a ticket especially when in a hurry

Not alot I was unable to collect my tickets from the tmb machine at the airport and their was no one at the information desk to support or help

Super an alternative to move around Barcelona and its main attractions. The bad thing is that it does not include for all bus lines but for the most common ones.

I was able to print the voucher before leaving home. It was easy to exchange the voucher for the tickets at the information desk at the airport. Having a 120 hour ticket made it super convenient to get around the city during our stay.

Had ordered the tickets online. The website said you could redeem the tickets through a vending machine. This was not possible. At an office you could, but had to wait 20 minutes because the person in the office was on break. So afterwards it is best to buy tickets on the spot. Price is the same

Getting around Barcelona by metro is really a great experience.. as a tourist and with really hot days, we enjoyed the punctuality and coolness of the metro. Only negative note is that the 96 hour tickets gave some problems 2 out of 4 purchased after 2 days stopped working and we were forced to change them.. very positive note the atm staff was available in the most important stations and absolutely good, kind and efficient.. TOP customer support.

With the card you can take all means except "shuttles" which was not specified. A bit expensive but public transportation in Barcelona works very well, especially the metro.

no indication of where to pick up tickets at the airport After searching and wasting time, we had to go to the tourist office

It worked well in itself, but we were still unable to use certain buses. So it didn't deliver what it promised

The route network is very well signposted. If the subway has just left in front of you, the next one is just a few minutes away. The staff on site are attentive and helpful.

It's much more practical if the card is dematerialized, because you don't have to go to the tourist office and there's less paper. Otherwise, you can use it for any kind of transport.

Ticket collection at the tourism counter went badly. They don't know how to use the order barcode or the order number.

We had a great guide, who took us through the narrow streets of old Barcelona. Perrine told us stories about Picasso and old Barcelona. A very enriching experience. We really appreciated her professionalism. Thank you Perrine .

Would have appreciated it if it had been easier to find tickets that only included entrance to the museum.

The guide was amazing!! Very interesting talking About Picasso....

The friendliness and preparation of the guide. Super punctual

I loved the art but wasted a lot of time getting the passport. I would prefer for it to be all digital.

Opportunity to visit exhibitions in foundations I didn't know - No bureaucracy, no queue and no advance booking - Sensational

The "passport" is exactly as described and works perfectly. No reservation is needed even for temporary ones. For each passport, it is possible to have a "guest" person (paying his or her own fee) skip the line with you. You can pick it up at each of the scheduled museums.

The Picasso museum was a highlight of our visit to Barcelona. We also visited the modern art museum. We love that the passport is good for a year. There was a bit of a hiccup picking up the pasees as my husband was redirected to another location. Might want to correct that.

It was great to be able to skip the lines, particularly at the Picasso Museum. My trip coincided with the blockbuster Miro/Picasso show that appears at both the Picasso Museum and Miro Foundation so having those 2 museums as part of the pass was important. Otherwise I explored a number of museums I wouldn't necessarily have gone to. I loved the National Art Museum of Catalonia which has an incredible collection of church frescoes saved from across small villages in the Pyrenees as well as an interesting modern art collection. I was a bit disappointed by the MACBA but saw a great AI exhibit at the neighboring CCIB that I would normally never have thought to visit.

Great and fast entry I went on Friday it's free anyways I lost my artiticket the Front lady at Picasso gave me a hard time want me to downtown office to get a replacement??? I just ignored her moved in to next lady, she gave me a ticket I went right in

I was forced to buy a slot 8:00 -20:00 as the 10:00 21:00 was sold out... Why do you sell tickets to a time slot where the museums are NOT yet open?? It was understood that we had to be at the museum ar 08:00 to be guaranteed entry.... Picasso opened at 10:00......

The ticket did not work at the picasdo museum. I spoke to your servicerep and agreed with him that the ticket should be vancelled and that I would get a full refund of the ticket cost.

Le ticket ne marchait dans aucun des musées

Amazing visit, our guide explained the life of Picasso and the different art work very well. Group was small like a dozen people - not too many people despite being at 2:00 pm.

Nice, very knowledgeable guide. The tour was far too short in my opinion. His explanations were very informative if you have no idea about Picasso at all. For me, however, much was already known. The guide didn't touch on much of Picasso's life, other important creative periods in the artist's life. What a pity.

Our guide was so informative and knew so much about Picasso. A must if you're in Barcelona!

Meeting place was easy to locate and friendly staff.

Good overview of Picasso's work. Guided tour in English was very informative.

Incredible experience! The guide, Romina, is spectacular!

I was at the museum at least 15min prior to my reservesion but was misslead by Picasso museum worker and waited the line for entry. As a result I was 11 minutes late for the meeting point and there was no one find from the company. I had to speek with a tour guide from another company the and explain what had happened. It would have been nice just get us the entry and see the museum without any skipping the line ot audio guide. After another 40 minutes waiting I was refused any further assistance. It is somehow disappointing to get refused even an entrance that costs 17€ when you have payed double that.

I realky liked the tour and the museum of course ! It was very informative and I highly recommend it

Our guide Romina was awesome, knowledgeable, spoke perfect English.

The museum is impressive, we were very informed with the guidance of Ms. Olga. For those who do not have knowledge of art history, I recommend visiting with a guide. Thanks to Miss Olga.

Our Spanish tour guide Olga Esc. Had great knowledge and a narrative. If l were to recommend anyone booking this tour, I would recommend them to do via headout due to Olga E.

An interesting tour that also gave a cross-section of Picasso's life. Highly recommended (was in English).

the event itself was excellent. The Headout app experience was poor! The app crashed three hours before the event and tickets could not be accessed. Fortunately the guide had enough information to verify our booking. Headout sent me a text with a link to the tickets over five hours AFTER the event. I am inclined not to use Headout again and have uninstalled the app.

To really get the most of the visit of the Picasso museum, I strongly recommend to use a guide. Our guide booked through Headout was excellent! Knowledgeable with great explanation. Strongly recommend this guide, unfortunately I do not remember the name.

I bought the tour in Spanish and it was spoken in English the whole time. The guide arrived late and it took half an hour before he started

The e-booking process must be improved to make purchasing easier

Very Good service

good memory with friends. smooth booking

Money is secure and payment gateway is reliable.

The fast service and trust

Everything was amazing !!! Friendly staff thank you very much for all !!! Change nothing !

Easy. Immediate receive of tickets.

Faster option

It was great, I booked my tickets in minutes

Its reliable

User friendly and reliable

Easy to book, choices were clearly shown and the instructions were great

Easy and very pleasant experience

Easy service to use and the customer service rep was friendly

Very easy selection and checkout. Great!

Trustworthy and very convenient

Easy to use

Was able to find cheap tickets at the very last minute! Will definitely use this app again

Reliable and good communication. Thank you!

Was great service and very easy to book cheap tickets!

We are very happy with the experience on Headout

Easy quick and great communication

Fast service

Very clear communication from the point of purchase to the pick-up.

Everything was clearly explained and worked as promised

Practical overview and good information about the meeting points, reminders the day before the excursions and how to get there.

Nice Gaudi experience!!! Highly recommended

The guide explained the whole history behind the series of paintings, about the museum and I really got a good comprehension of the kind of a person Picasso really was.

The hola pass was given to us at the Barcelona airport tourist office in exchange for the voucher we received by e-mail. It enabled us to use all means of transport to visit the city for 4 days at a reasonable price.

We had a very good experience😃

Didn't realize till after purchase that the time frame for pickup at the airport. My flight was delayed and therefore I was not able to pick it upon arrival. Other wise it has been a great buy

Great access to many museums, doesn't include all tourist attractions- but definitely worth it just for the metro pass. Easy to find the office to pick up the card and staff were all very helpful and friendly.

I have never visited so many museums in Barcelona. The ticket allows you to visit museums that would otherwise not have been on your itinerary. Unfortunately, the ticket redemption is very inconvenient, especially the metro ticket, which I would have liked to have immediately on the evening of arrival and not the next morning.

All at All barcelona and accesses

Upon collecting my 5-day card on the very first day of my trip (30th June) and after I had used it once to get the metro that day, I unfortunately lost the paper ticket regarding transportations. When I realised it, I went straight to the relevant tourist information office to get some help. The answer was that a new transportation ticket had to be bought. I was very disappointed as I had to buy another one again. Still, there must have been a way to cancel the first paper ticket which I had lost and issue another one minus the one metro transportation I had already used. This is a digital era we are living in, isn't it?

The venues listed for voucher redemption were not accurate.. I spent 3 hours going to three different venues none of which exchanged the voucher.. so I did not have the opportunity to utilize the voucher AND wasn't my money..

The big problem is finding an office where you can change your e-ticket. It's badly indicated and poorly explained on the app and at the time of purchase. It's also important to specify which museums are free and which are discounted, as well as the percentage discount, and to state clearly that aerobus is not included.

Cool museums and attractions! And the transport card (Hola Card) is just amazing and was very useful 👍🏻. My tip: visit the Bunksy Museum, because it is just stunning

Very convenient way to have access to the museums in the city and also be able to travel on the entire transportation system in Barcelona. We enjoyed

As a first-time visitor to Barcelona, I found it a bit less straightforward than expected to figure out how to get the metro pass and the attraction card. I really appreciated that many museums were free to access with the card, but in hindsight, I wish I had chosen the other pass that included entry to the Gaudí museums, as those were the main attractions I was hoping to visit. Unfortunately, I only realized this later on. Overall, I loved the convenience of simply showing my Barcelona Card at the counter and receiving my ticket—it made the experience so much smoother.

Barcelona has a fantastic metro network. The cards were very helpful from the first to the last day. We also used some of the museums and got the promised discount or free entry.

The convenience of the card and the quality of public transportation.